We’re Hiring: Office & Operations Manager (Cape Town)

Are you an operational powerhouse who thrives on building systems that enable impact?

DataDrive2030 is looking for an experienced, strategic, and highly organised Office Operations Unit Lead to join our growing team in Cape Town.

This is not a routine office management role. It is a leadership opportunity to build and strengthen the operational backbone of a social enterprise working to change the life trajectory of young children in South Africa.

 

Why We Exist

DataDrive2030 is a South African social enterprise focused on impact. We support the collection and use of high-quality data to drive improved outcomes for children in the first six years of life.

For many children in South Africa, early learning experiences reinforce cycles of poverty and inequality. We believe data – when used well – can help close these opportunity gaps.

Our 2030 goals are clear:

  • Decrease the performance gap between young children in the richest and poorest households at the point of school entry

  • Increase the percentage of children who Thrive by Five, setting more children up for success

As a learning organisation, we value rigour, depth, openness, and creativity. We strive for operational excellence because our impact depends on it.

 

About the Role

This is a senior operational leadership role for someone who combines strategic thinking with hands-on execution.

The Office Operations Unit Lead is responsible for leading and strengthening office operations across DataDrive2030’s Cape Town and Johannesburg offices. The role oversees facilities, IT enablement, office logistics, procurement, asset management, workplace experience, and operational people support.

This role is not purely oversight focused. We are looking for a mature operator who is comfortable stepping into implementation, solving problems in real time, improving systems, and ensuring high standards of delivery across the organisation.

The successful candidate will play a key role in creating a professional, well-supported, and high-functioning operational environment that enables teams to do their best work.

 

Key Responsibilities

 
Facilities and Workplace Operations
  • Lead the delivery of a professional, welcoming, and efficient office environment

  • Oversee facilities management, maintenance, office upgrades, and workspace optimisation

  • Ensure offices are safe, organised, and operationally effective

  • Manage landlord relationships, connectivity, security, and access control

 
IT Enablement and Digital Workplace
  • Support staff with effective digital tools and systems

  • Oversee onboarding and offboarding processes, user access, and licensing

  • Coordinate IT vendors and first-line troubleshooting support

  • Ensure data security and POPIA compliance

 
Office Logistics and Procurement
  • Oversee office procurement, supplier relationships, and logistics

  • Ensure efficient administrative systems and smooth daily office operations

  • Coordinate travel, accommodation, deliveries, and office-based logistics

 
Event and Workplace Experience
  • Support the planning and logistics of meetings, workshops, and organisational events

  • Help create a positive, engaging, and well-supported workplace culture

  • Support major organisational convenings and launches

 
Asset and ELOM Kit Management
  • Oversee organisational asset tracking and inventory management

  • Manage systems for ELOM assessment kit storage, logistics, issuing, and returns

  • Support procurement and stock management processes

 
Operational Systems and People Enablement
  • Strengthen operational systems, processes, and implementation discipline

  • Support the implementation of HR policies and employee lifecycle processes

  • Coordinate onboarding, offboarding, training administration, and staff engagement support

  • Lead and support the Office Operations Administrator and Office Cleaner

 

What We’re Looking For

We are looking for someone who:

  • Has 5–8+ years of experience in office operations, facilities, or workplace management

  • Has experience managing operations across multiple sites

  • Is highly organised, practical, and solutions-oriented

  • Can balance strategic oversight with hands-on execution

  • Has strong people management and operational leadership capability

  • Is comfortable working in a fast-moving and evolving environment

  • Has experience improving systems, processes, and operational controls

  • Brings strong communication, coordination, and problem-solving skills

  • Experience in an NPO or mission-driven environment will be advantageous.
 

Qualifications

  • Bachelor’s degree in Business Administration, Operations, Facilities Management, or a related field

  • Additional certifications in Facilities Management, IT, or Operations are advantageous

 

Employment Equity

In line with organisational transformation objectives, preference will be given to suitably qualified Employment Equity (EE) candidates.

 

What We Offer

  • Competitive salary (depending on experience)

  • 24 days annual leave

  • Annual wellness allowance

  • Weekly staff lunches

  • A values-driven, high-performing team

  • Opportunities for professional growth and meaningful impact

 

How to Apply

If this opportunity excites you and you believe you have the skills and mindset required, please complete the application form and upload your CV.

Applications are reviewed on a rolling basis, so we encourage early applications.

If shortlisted, we will contact you within two weeks after the closing date.

If you’re passionate about building strong systems that enable powerful impact, we would love to hear from you.

DataDrive2030 NPC reserves the right not to appoint.

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