Closes 18 October

We are looking for an organised, highly motivated and engaging project manager who has experience with coordinating project processes, and a passion for working with organisations and individuals towards the common goal of closing the opportunity gaps in early childhood. This is a full-time position based in Cape Town. The starting date is flexible, but we’d love to get you on board as soon as possible.

About the role

We have a suite of digitally enabled data collection tools that allows organisations (“users”) to assess the quality of early learning in home and programme settings, and to gauge whether young children are developmentally on track. We also have a well-defined user journey, designed to enable users with varying levels of expertise to collect and use data effectively.

We are looking for a project manager who would oversee the journey of an organisation that uses our tools from start to finish. They would coordinate and manage the user’s experience together with our data and user support teams, as well as act as the contact point for the user. In addition to managing our existing user base, the project manager would be responsible for expanding our reach as well as building systems and processes that are geared towards scale.

The ideal candidate would be great at project management and administration, networking with existing and potential users, and representing DataDrive2030 at various events and forums. They should have excellent communication skills and experience in managing multiple projects at once. 

The candidate should have a demonstrated ability to engage well with external stakeholders and have considerable experience and networks in the ECD sector. We are looking for a problem solver who can take initiative and manage both routine and out-of-the-ordinary tasks with accuracy and interest. 

Please note that this is an EE appointment.

Candidate requirements

• Diverse experience in project management
• Experience working in the ECD sector (direct experience using the ELOM tools would be a distinct advantage)
• An excellent communicator who can and enjoys engaging comfortably and respectfully with diverse stakeholders
• A flare for troubleshooting and creative problem-solving
• Able to adapt to changing parameters
• Someone curious about and comfortable with technology
• Excellent attention to detail and ability to multitask
• A team player who is reliable, punctual and open to giving and receiving feedback
• Must be fluent in English and at least one other South African language 
• Advantageous - familiarity with Google Suite, Asana, Airtable or similar database and project management software
• A driver's licence and own car are essential
• Willingness and ability to travel to meet with current and potential users

Key responsibilities

Support and manage ELOM user requests and the overall user experience

• Manage the user journey (in collaboration with the user team) from inquiry to completion, including:
  • Inquiry and application: respond to user requests within agreed timeframes and review user applications in line with team capacity and organisational priorities.
  • Contracting and invoicing: prepare user quotes and invoices according to the scope of work and internal processes. Follow up on payments and ensure signed user agreements are in place for all users.
  • Proiect setup: set up and initiate each project on Asana and ensure appropriate storage of project documents.
  • Support users through the data cycle: Liaise with the data engineer to ensure users are supported in preparing for data collection, including setting up their portals and ongoing support during fieldwork. Liaise with the data team to ensure that they understand the needs of the users and that any issues are resolved timeously.
  • Reporting: Assist with preparing and sharing user reports within agreed-upon timeframes. Alert the team as soon as possible if there are any delays impacting our ability to meet agreed-upon commitments. 
  • User resources: Assist with the development of user resources and guides as needed, based on user experience. Help with the building and maintaining a resource bank to be shared with users to support programme enhancements on data insights in the user reports.
  • Communication: communicate with users throughout the user journey to ensure they are kept informed, and any issues are resolved promptly and professionally. 
  • Feedback and project completion: Ensure that user feedback is collected as per agreed protocols and that user experiences inform continued enhancements to our tools, assessor training and user journey. 

Actively grow our user base

• Support the growth of our user base across all tools,  in line with organisational goals and targets.
• Act as an ambassador for our tools, increasing their reach and visibility in the ECD ecosystem.

Broader engagement and ad hoc additional tasks

• Participate in weekly DD2030 team meetings and twice-yearly strategy sessions and assist as appropriate with ad hoc tasks arising from these discussions.
• Provide relevant input to the DD2030 communication team to highlight stories relating to DD2030’s work.
• Ensure work is carried out per the DD2030 Ways of Working and internal processes.
• Support the team in the overall delivery of the DD2030 strategy.
• Represent DD2030 at relevant ECD forums and events.

Benefits 

• A competitive salary between R63,000 and R67,000 per month (depending on experience)
• 24 leave days per annum
• An annual wellness allowance
• The ability to work up to 50% remotely (the other 50% should be based at our office in Westlake, Cape Town)
• Weekly staff lunches
• A great working culture
• Great opportunities for professional growth and meaningful impact

Applying

If you are excited by this opportunity and have the necessary skill set and mindset, please complete this form here.

The closing date for applications is 18 October 2024, but applications will be considered on a rolling basis. If you’ve been shortlisted for the post, we’ll be in touch within two weeks after the closing date. 

In applying, you agree that DataDrive2030 NPC may process your personal information and any documents that you submit to facilitate the recruitment process for this post in accordance with the POPI Act. Should your application be unsuccessful or should the post be withdrawn, you give DataDrive2030 NPC consent to keep your personal information and documents on file for future opportunities. You may withdraw your consent at any time by emailing ca*****@da***********.za .

Please note that DataDrive2030 NPC reserves the right not to appoint. Should you not receive communication from us by 30 October 2024, please consider your application unsuccessful.