Ashley highlights the importance of knowing your content and being prepared for the unforeseeable to the assessors he trains; “The tablets might freeze. There might be an incorrect [question]…So, as an ELOM assessor, you should know what question one is about, or at least the domain, and then, you know, the items that go with it. But then also, have your manual with you as a backup.” He further mentions that some assessors are apprehensive of the technological devices used, and that it is important to ensure that they are comfortable with using them.

When mentoring new assessors, Ashley emphasises finding your own unique way of doing things. “…don’t try to copy someone else’s way of doing things…Have your own way. Yes, learn from me as your trainer…But figure your own way out because I will gravitate towards you for you being authentic. So, number one, again, like I said earlier on, know your content, know your tools. And then from there, you bring in your own personality, your own way of doing things. But stick to the core of what you’re supposed to be asking. You must know your tool. So, don’t deviate from what you’re supposed to ask. Just bring in your own flair. And practise, practise, practise, practise, practise. Even if you have a hundred dummy forms, practise. That will help you.”